Problem Steps Recorder Window 7 Function

How to use “Problem Steps Recorder”

Procedure

Step1: Go to start menu and click on run.

Step2: Go to run and type “ PSR “ then ok.

Step3: click on start recording and open some files.

Step 4: click on stop and then save file.

Step5: save file.

See, How To Use PSR for detailed instructions, or you can read a quick overview of how PSR works below:

Its Recorder records lots of information very useful to someone, troubleshooting a problem including every mouse click and keyboard action.

PSR creates a screenshot of each action, describes each action in plain English, notes the exact date and time the action took place, and even allows the recorder to add comments at any time during the recording.

The names, locations, and versions of all programs accessed during the recording is also included.
Once a PSR recording is complete, you can send the created file to the individual or group helping to solve whatever problem is occurring.
PSR is a troubleshooting and assistance tool used to record actions taken by a user on a computer.Once recorded, the infomation can be sent to what ever person's group is assisting in the torubleshooting.
The names, locations, and versions of all programs accessed during the recording is also included.
Once a PSR recording is complete, you can send the created file to the individual or group helping to solve whatever problem is occurring.